Refund Policy & Shipping

Canceled Orders

You can cancel your order 24 hours in advance for scheduled delivery, pickup, or shipment.

Shipping

Shipping Fees are non-refundable.

We ship our cookies Monday through Wednesday to California customers only. We use Priority Two Day shipping via USPS. Cookies will not be shipped out or arrive over the weekend. Based on the day and time of your order, we will ship them on the next available shipping day to ensure the freshest delivery. Thank you!

Delivery

Delivery fees are non refundable.

Returns

We do not accept returns.

Refunds

All orders are baked or ordered special for you. We do not offer refunds. However, if you are not satisfied with your order, we’re here to help. Please call Us at 415.652.2987 and let us know how we can better serve you.